- Reduced CPL from SAR 438 to SAR 43 — a 10x reduction — while growing monthly leads from 1,354 to 24,102 (+1,680%)
- Managing SAR 12.3M annual spend across Google Ads, TikTok, Snapchat, Meta & Microsoft Ads
- Improved tracking quality via CAPI integration with Journify + UTM architecture — real-time lead-to-branch attribution
- Connected CRM behavioral data to ad platforms — retargeting users based on their actual actions
- Contributed to implementing offline conversion tracking — connecting POS purchase data to Snapchat & TikTok, enabling real digital-to-store ROI measurement for the first time → 215x ROAS
- Managed SAR 6M annual budget; contributed to SAR 857M monthly in-store revenue · 170K+ store visits/month at SAR 0.19 per direction
- Grew social: Snapchat 80K→600K · TikTok 70K→500K · WhatsApp 300K · 15M+ messages/month at 75% read rate
- Contributed to managing the Ramadan campaign across 8 markets — strong seasonal performance with 8x ROAS and ~SAR 112M online revenue
- Sales campaigns targeting branches and the online store across KSA, UAE, Kuwait, Bahrain & Oman
- Contributed to 40,600+ monthly installs · 8,200+ first rides · 28,700+ driver leads/month — two strategies running simultaneously
- Contributed to building the → 55,000+ new passengers via
- CRM lifecycle campaigns via CleverTap & MoEngage — push, SMS & in-app; connected behavioral data to retargeting strategies
- 5-tier gamification loyalty program driving ride frequency and reducing churn
- Worked with 10+ brands across FMCG, Healthcare, E-commerce, SaaS & F&B — full portfolio on Page 2